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Non-Discrimination Policy

Wilbarger General Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Wilbarger General Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Wilbarger General Hospital provides free aids and services to people with disabilities and free language services to people whose primary language is not English, to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the receptionist, your nurse, or the Social Worker.

Questions and Contact Information

If you believe that Wilbarger General Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Contact Person: Director of Compliance
Address: 920 Hillcrest Dr., Vernon, TX 76384
Telephone Number: 940-552-9351
Texas State Relay: 7-1-1 or 800-735-2989

You can file a grievance in person or by mail, fax, or email. If you need help fi ling a grievance, the Director of Compliance is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights,
electronically, or by phone or mail at:

Electronically: Office for Civil Rights Complaint Portal – https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Telephone Number: 1-800-368-1019, 800-537-7697 (TDD)

Address:
U.S. Dept of Health & Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-940-552-9351 (TTY: 1-800-735-2989).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-940-552-9351 (TTY: 1-800-735-2989).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-940-552-9351
(TTY: 1-800-735-2989).

注意:如果您使用繁體中文,您可以免費獲得語言援助服 務。請致電 1-940-552-9351 (TTY: 1-800-735-2989).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-940-552-9351 (TTY: 1-800-
735-2989). 번으로 전화해 주십시오.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-940-552-9351 (TTY: 1-800-735-2989).

ATTENTION : Si vous parlez français, des services d’aide linguisƟ que vous sont proposés gratuitement. Appelez le 1-940-552-9351 (TTY : 1-800-735-2989).

ध्यान दें: यदि आप हिंदी बोलतेहैंतो आपकेलिए मुफ्त मेंभाषा सहायता सेवाएंउपलब्ध हैं। 1-940-552-9351 (TTY: 1-800-735-2989)
पर कॉल करें।